Our new and improved digital banking platform has officially launched! For more information about our My First New York online banking and mobile app, check out our digital banking page.

We have eight branches across the NYS Capital Region along with three standalone drive through ITM kiosks.

With First New York, you also unlock a network of CO-OP shared branches. You have access to over 5,600 Shared Branches and 30,000 Surcharge-Free ATMs across all fifty states. Locate a CO-OP Shared Branch or Surcharge-Free ATM today using our search tool!

Text or call a real person. Our Member Service Specialists are available:

• Monday – Friday: 8 AM – 6 PM

• Saturday: 9 AM –1 PM

(518) 393-1326 ext. 2 or toll-free at (800) 734-7375 ext. 2.*

If you prefer face-to-face, use our video banking to get connected with a Member Service Representative.*

To get started click the “Connect with us!” button in the bottom right corner of any page.

It looks like this:

We provide several ways to change your address:

• Log into My First New York, navigate to My Tools, then Secure Forms. This form is listed under Contact Information Forms

• Visit a branch and complete the Change of Contact form

• Mail a signed, written request to any First New York branch

Upload documents quickly and securely to a First New York team member.