Transactions are marked "Pending" until the funds transfer between financial institution accounts is complete. After the funds have been transferred, the status changes to "Complete".
Please be advised that it is possible for a funds transfer to be returned if it cannot successfully be posted to your account (for example, if there is an invalid account number). If this occurs, the transfer status screen is updated and an email is delivered to the email address on file.
We will post funds to your destination account only if withdrawal of funds from your origin account was successful. Your transaction remains in the "Pending" status for 3/1 business day(s) from the day you send your request. After that, the status gets updated to "Complete" provided we have not received any return items on the origin and the destination account.
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